Overview of the Responses Tab
The Responses tab (previously called Explore Responses) has been updated for easier navigation and improved usability. It now includes the following sections:
Recommended
When you click into a survey, you'll land on the Recommended tab. This section highlights content suggestions that may be suitable for publishing. Content is divided into two categories:
Testimonials
Up to five recommended testimonials are shown at a time
Recommendations update automatically as you publish or dismiss items
Suggested testimonials are based on:
Positive sentiment
Promoter NPS
Named attribution
Testimonials that meet all three criteria are prioritized
Already-published testimonials are not shown
In case of ties, newer responses are prioritized
Charts & Stats
Suggested when:
The question does not already have a stat or chart
The question has at least five responses
Respondents
The Respondents tab replaces the previous Testimonials and Participants tabs. Each row represents a single survey respondent.
Click the expand icon to view that respondent’s testimonial responses
Use Expand All to open all testimonials in the list
The filter panel now appears on the left side of the page
You can filter responses by classifiers, response content, and other criteria
