Skip to main content

🔍 Finding Customer Proof for AEs

Search for the right customer proof in Slack, the UserEvidence library, or your AI assistant — without leaving your workflow.

T
Written by Tom Aristone

What is this?

As an AE, the right piece of proof at the right moment can change the outcome of a deal. UserEvidence gives you three ways to search for customer evidence on your own, instantly without having to ping marketing or dig through Google Drive.

  • Slack — search the UserEvidence library within Slack

  • UserEvidence Research Library — browse and filter all customer proof in your public library, the link looks something like this

    https://app.userevidence.com/user-research-library/[YOUR COMPANY NAME]

  • MCP Server within Claude, or your company's own internal AI assistant — pull up testimonials, case studies, and stats mid-call using Claude or your team's own AI tool

Note: Reach out to your marketing or sales enablement team to get these integrations set up.

How to search

1. Search in Slack


If your team has connected the Slack integration, you can search the UserEvidence library directly from any channel or DM.

Method 1: Natural language search

In any Slack channel or DM, type /userevidence followed by your search query and press Enter. Results matching your query will appear.

  • Example: /userevidence enterprise ROI fintech

Method 2: Search modal with filters

Type /userevidence search and press Enter. A modal will appear where you can filter by:

  • Keyword

  • Tags

  • Industry

  • Company Size

  • Seniority

  • Recipient Role

Reviewing and sharing assets from Slack

There's a few direct actions you can take with the results in Slack.

  1. Get Quote — Copy the testimonial text as is to quickly share with prospects

  2. Get Link — links to the direct asset in your UserEvidence library - great for sharing case studies or longer form content

  3. Export Image — Export an on-brand testimonial/stat image, and download it to quickly attach to slides, emails, and more

Clicking the three dots on the right side of a result allows you to

  1. Open in UserEvidence — opens the asset in your UserEvidence library

  2. Share in Slack — send the asset directly to a teammate or channel
    ​

2. Search in the UserEvidence Library

The UserEvidence app is your full proof library. Browse or filter by industry, company size, use case, asset type, and more — any tags that your marketing team has set up.

From any asset you can:

  • Copy Link — share a direct link to a testimonial, case study, stat, or quote

  • Download — get a branded image to attach to emails or slides

  • Share a Microsite — bundle multiple proof assets into a single shareable link

Use Evibot, our AI assistant to search within your UserEvidence Library

Evi is UserEvidence's built-in AI chatbot that can help you quickly find assets and build summarized talking points. Simply chat with Evi in natural language to find what you're looking for.

3. Search via MCP (AI Assistant)

The UserEvidence MCP server lets you search your proof library directly inside Claude (or your team's AI tool) using natural language.

Connect in under a minute (Claude web app)

  1. Go to claude.ai and sign in

  2. Click your profile icon → Settings → Connectors

  3. Click Add More Integrations

  4. Enter the MCP URL: https://app.userevidence.com/mcp?audience=customer

  5. Click Add and complete the OAuth sign-in

Once connected, just ask naturally:

  • "Find testimonials from enterprise customers about ROI"

  • "Show me case studies from healthcare companies"

  • "Find a customer quote for a prospect in financial services"

  • "What proof points do we have about implementation speed?"

Example Use Case - Sales Leader

Pulling proof mid-call with the MCP

Neil Harrington is Director of Mid-Market & Commercial Sales at LeanData, where he has been at the forefront of rolling out AI to his sales team.
​
They built an internal AI assistant (LUCI) on top of the UserEvidence MCP. In one live deal, he searched for proof mid-call, surfaced competitor stories and adjacent use cases in under 5 minutes, and sent a follow-up before leaving the conference room. The prospect responded within the hour and doubled the deal scope!

In a separate deal, Neil used LUCI to pull 300+ security-related quotes from the UserEvidence library, narrowed it down to three specific enterprise references in regulated industries, and closed the objection on the same call instead of a two-week back-and-forth.

Read the full story →

FAQ

Do I need to log into UserEvidence to search in Slack?

No login is needed to run a Slack search — the integration is set up at the account level. You only need to open the UserEvidence app if you want to view the full asset details.

What if my team hasn't connected Slack or the MCP yet?

You can still search your proof library directly in the UserEvidence app — or use Evibot, the AI-powered search assistant built into the Research Library, to find relevant assets.

If you'd like to get Slack or our MCP Server integrated, please reach out to your marketing or sales enablement team.

Can I search by specific filters like industry or company size?

Yes — the Slack search modal and the UserEvidence library both support filtering by industry, company size, seniority, and more. The MCP supports natural language queries that include those criteria.

Can I use the MCP mid-call?

Yes. The MCP is designed for exactly this — pull up proof in seconds while you're on a live call, without breaking your flow or pinging anyone.

What types of assets can I find?

Testimonials, case studies, ROI stats, customer quotes, and more — all verified and sourced from your UserEvidence proof library.

Related Articles
Did this answer your question?