What is Proof Recommender?
Proof Recommender automatically delivers the most relevant customer proof to sales reps after a call without anyone having to search.
After a Gong call completes, Proof Recommender analyzes what was discussed and (if Salesforce is connected) the linked opportunity context, then emails the rep a curated UserEvidence microsite of recommended assets.
The result: reps follow up faster with stronger, more relevant proof while having direct visibility in Salesforce.
How it works
A Gong call completes
Proof Recommender extracts context from the call transcript (and, if connected, from the linked Salesforce opportunity — e.g., industry, company size, deal stage)
It matches that context to the most relevant proof assets in UserEvidence using multi-signal scoring
The rep receives an email with a curated microsite of recommended proof assets
If Salesforce is connected, the microsite link is written back to Salesforce on the linked opportunity (in the UserEvidence Recommendations field)
Reach out to your CSM to enable.
What you’ll get
A one-click microsite with proof recommendations tailored to a specific call/opportunity
Zero extra workflow for reps (delivered via email)
Shared visibility for the deal team when Salesforce is connected (the microsite link is available on the opportunity)
Where to find it
Sales Rep-facing: delivered via email inbox
In UserEvidence: proof assets are sourced from your existing proof library
In Salesforce (optional): the microsite link is automatically written to the linked opportunity
Requirements
Proof Recommender depends on your integrations:
Gong: required (Proof Recommender runs off call transcripts)
Salesforce (optional, recommended): enables opportunity enrichment and automatic writeback of the microsite link
Common use cases
A rep finishes a discovery call and immediately receives proof that matches the prospect’s industry + company size + stage
A sales manager wants proof usage visibility without changing rep behavior — the microsite link appears on the opportunity automatically
The deal team can see exactly what proof was recommended without chasing the rep
FAQ
Do reps have to log into UserEvidence to use Proof Recommender?
Do reps have to log into UserEvidence to use Proof Recommender?
No. Recommendations are delivered via email as a curated microsite, so reps can access proof without logging into UserEvidence.
What if we don’t use Salesforce?
What if we don’t use Salesforce?
You can still use Proof Recommender with Gong. Salesforce is optional, but it adds opportunity enrichment and writeback so the deal team can access the microsite link directly on the opportunity.
What happens if a Gong call isn’t linked to a Salesforce opportunity?
What happens if a Gong call isn’t linked to a Salesforce opportunity?
Proof Recommender can still send recommendations based on the transcript, but it won’t be able to enrich recommendations with opportunity context or write the microsite link back to Salesforce.
Who should enable Proof Recommender?
Who should enable Proof Recommender?
Proof Recommender works best for teams with:
Consistent Gong usage
A strong collection of assets in UserEvidence
A desire to reduce rep “search time” and improve proof consistency in follow-ups
Is Proof Recommender available in Slack?
Is Proof Recommender available in Slack?
Not currently. Proof Recommender is delivered via email.