📊 Evidence
Improved Search and Categorization for External Assets
Your external slide decks, videos, and imported files are now searchable by the content inside them. PowerPoint text is scanned automatically on upload, video assets become searchable when you paste a transcript (Import Assets → Video URL → Transcript), and you can assign custom asset type names (like "one-pager" or "battle card") that match your team's vocabulary.
Create Testimonials by Hand
Add a single testimonial directly in UserEvidence without a spreadsheet or CSV. Capture a quote from an email, a call, or LinkedIn the moment you get it. Find it under Asset Library → Create Asset → Testimonial.
Edit Survey End Dates
Set, view, and edit your survey's end date within the survey builder. Cloned surveys now start with a blank end date with a warning that surfaces if you try to publish a survey that's about to expire.
Brand Fonts in Proof Pages and Testimonial Themes
Your uploaded brand font is now available by default in Proof Pages and every testimonial theme editor. Configure it once in Account Settings and it applies automatically.
🔥 Advocacy
Available for customers using UserEvidence Advocacy
UserEvidence Advocacy MCP (Beta)
Find references for live deals, send G2 missions, surface AEO gaps, reactivate dark advocates, and pull program health all from a single prompt.
Note: Setup guides available for Claude and Gemini - please contact your CSM for more information.
Account-Level Advocate View
We've added a unified account-level view that surfaces all advocates and their activity in one place.
Segment Advocates by Account
Segment advocates by the company they work at, not just individual attributes. Use it to pull references at target accounts, source quotes from Fortune 500 customers, or exclude competitors from campaigns.
Program Structure and Segmentation
Starbucks runs on points, Delta runs on status, and Sephora runs on both, because different customers are motivated by different things. Now your B2B loyalty-advocacy program can mirror those B2C playbooks: under Settings → Program Structure, choose points, tiers, or hybrid, and use Segment Overrides to tune the experience by group.
Referrals (beta) and Rewards
Referral missions are live in beta: advocates submit referrals through a mission and points or cash rewards issue automatically when one converts.
Add an optional admin approval step before any reward is fulfilled, and manually adjust point balances to fix discrepancies within advocate profiles.
Survey Builder Improvements
With conditional logic, surveys can now branch based on how someone answers so respondents only see questions that apply to them. You can also drag and drop questions to reorder them directly in the builder.
Set Pre-Filled Social Posts for Advocates
Now, you can pre-fill the copy for social posts on X, LinkedIn, Facebook, or Reddit so advocates can post in a single tap.
Ban & Delete Users
Ban prevents a user from logging in. Their account and content are preserved and the ban can be removed at any time. Delete permanently removes the user's account and cannot be undone. When deleting, admins can optionally delete all content created by that user.
Customize the Standalone Mission Page Background
Standalone mission links now support a custom background color, set independently from your primary brand color. Configure it under Settings → Brand Colors → Standalone Mission Link Background to make the standalone experience feel fully on-brand.
📞 References
Real-time Reference Availability
Prospects see an advocate's real availability in their own timezone and pick a time in one click. Rescheduling and cancellation work the same way: one link, either party, instant update to both sides and the reference board.
Reference Requests Now Deliver via Email
Reference requests made in Salesforce can now be sent via email. Previously, notifications were limited to Slack. Now you can route requests to one or multiple email addresses, giving your team more flexibility in how they stay informed.
🌐 Community
Pin Posts in Community
Pin any post to the top of a Community channel so important announcements and resources stay visible instead of getting buried. Use it for program announcements, "start here" guides, or recurring discussion threads.
Community DMs with Admin Controls
Advocates can now message each other directly inside the community. Admins control who can initiate DMs, and recipients can flag messages for harassment or spam. All reports surface in a Message Reports queue for admins to review.
Create & Respond to Polls
Members and admins can now create polls and respond to them natively inside the community. Gather fast feedback with less friction.
Unique URLs for Events
Now every event has its own unique URL showing the full event page (title, description, date/time, speakers, register button), so you can drop it into nurture emails, sales follow-ups, Slack, LinkedIn, or anywhere else your advocates are.